Shipping Policy

We’re committed to delivering your Zora Rain products quickly, safely, and with care—because self-care shouldn’t have to wait.

Processing Time

Orders are typically processed within 1–3 business days.
During peak seasons or promotional periods, processing may take up to 3–4 business days.
You’ll receive a confirmation email once your order is on its way.

Shipping Options & Delivery Times

RegionShipping MethodEstimated Delivery

UK (Mainland)Standard Shipping2–4 business days

UK (Express)Tracked Express1–2 business days

EuropeInternational Tracked5–10 business days

Rest of WorldInternational Tracked7–14 business days

Delivery times are estimates and may vary due to customs, local postal services, or unforeseen delays.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected delivery method.
Free UK shipping on orders over £50.
International shipping rates vary by destination.

Tracking Your Order

Once your order ships, you’ll receive a tracking link via email so you can follow its journey from our door to yours.

Customs & Duties

For international orders, customs fees or import duties may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Lost or Delayed Packages

If your package hasn’t arrived within the estimated timeframe, please contact us at info@zorarain.com. We’ll investigate and do our best to resolve the issue promptly.

We’re here to make your experience smooth and joyful. If you have any questions about shipping, delivery, or your order status, don’t hesitate to reach out—we’re always happy to help.